IMPORTANT THINGS TO KNOW BEFORE YOU BOOK:
Large pieces furniture or heavy items (desks, vending machines, filing cabinets, fish tanks, etc.) are to be removed from the floors we are cleaning by the client’s company personnel (or set up to be easily/safely maneuvered).
A thorough pre-sweeping or dry vacuuming of the areas to be stripped and waxed (paying attention to edges and corners) is highly recommended before we arrive.
Disconnection and re-connection of miscellaneous / sensitive computers and electronics are to be made by the client’s company personnel.
Wires, cords, or power strips laying on the VCT should be zip-tied, wrapped, or taped up and remain off the floor.
A Klein Company may move additional smaller objects and they may be left off the floor to complete floor drying / curing.
Please take items close to the inside of the door within locked closets, offices, or storage spaces off the ground adjacent to where the floor is being stripped.
Please understand that existing furniture and equipment must be strategically maneuvered if your floor area is 100% VCT. The work is generally made easier if there is a carpeted or non-VCT floor area or room to park items on or into for the strip and wax workflow to go smoothly.
Area(s) must be unoccupied or free from in-house foot traffic during the cleaning process as a safety protocol.
Area(s) must be unoccupied or free from in-house foot traffic during the finish application / drying / curing period to achieve optimal results.
Floor refinishing is a labor intensive process that will take approximately 4-5 hours at a minimum. Even with smaller spaces, there is still an average dry / cure time of 30-45 minutes in between EACH floor finish coat application. Higher or lower than normal seasonal temperatures in non-climate controlled areas may extend the time it takes for the finish to set in between coats.
Depending on the size of your project, there will generally be two to four (2 to 4) A Klein Company staff members performing the work.
Expect to wait at least 24 hours for the the new finish to fully dry or cure before placing furniture back on it or walking on the surface.
Avoid dragging furniture or equipment across your floor. Using soft-covered furniture moving slider discs will help protect your VCT floor and newly applied finish.
It is wise to invest in chair mats for desk stations, walk-off entry mat systems in high traffic areas, and protective furniture pads.
OTHER IMPORTANT THINGS TO KNOW:
Access to a water source and electricity within your facility is required to do the work.
LOOSE TILES: Our service does not include gluing or repairing floor tiles. It is recommended that any affected tiles be re-glued or repaired prior to service taking place. We can provide recommendations.
BASEBOARDS: We must be advised if any baseboards will be removed prior to starting the work. Baseboard removal alters the standard scope of service as detailed above, as well as the price. Your walls may also be damaged by floor scrubbing equipment. We must be advised if anything other than the 4″ high vinyl type of baseboard will be in place before your appointment.
DAILY CLEANING: Bleach or vinegar-based cleaners, in addition to hot water, should be avoided. The use of a neutral floor cleaner is highly advised and easily purchased at the ‘big box’ stores or through your janitorial inventory supplier. Changing out very dirty mop water for clean water periodically during daily floor cleaning process, and changing out dirty mop heads for clean ones on a weekly basis, is a janitorial best practice. Daily cleaning is recommended for high traffic areas.
APPLICATION OF FINISH IN BETWEEN RE-SERVICE VISITS: Client must inform us if any extra layers of finish have been applied in between scheduled bookings. We know what to expect if we have previously serviced the floor in a timely manner. Adding extra layers of finish increases time onsite, stripping difficulty, supply costs, and requires extra labor. We will have no choice but to pass on these unexpected expenses to the client.
Outside of daily maintenance, a professional strip and wax service is recommended at least every 12-18 months to really protect the integrity and longevity of your VCT flooring and to ensure an attractive, long-lasting, brilliant shine.
If your floors receive a healthy amount of foot traffic on a daily basis, and you do not perform light scrubbing and re-coating in the interim, plan to book a complete floor refinish as an important part of your regular floor maintenance schedule. Waiting more than 24 months in between services puts your VCT at risk for irreversible damage or permanent discoloration.
Depending on your facility’s overall foot traffic, aesthetic goals, and total maintenance budget, you may consider a scrub and re-coat service at certain points within the year. Our professional estimator can also provide insight into other options for general floor maintenance.
We are happy to help you make informed decisions on all aspects of vinyl tile floor refinishing and performing the proper upkeep. We do not offer scheduled maintenance contracts, however.
We understand commercial clients often require scheduling flexibility. If it is necessary to book a strip and wax service for a weekend or evening, please provide a selection of dates and start times so that we can arrange a mutually agreeable appointment.
We also offer carpet cleaning, concrete floor scrubbing, and ceramic floor tile cleaning for commercial spaces, offices, and industrial buildings. Please let us know ahead of time if you would like for us to include a quote to clean these areas as well.
Our commercial floor stripping and waxing is backed by over 30 years experience and we have quite literally serviced thousands of floors in every condition imaginable. With that in mind, know that sporadic prior floor maintenance, use or exposure to certain solutions, cleaners, or methods, and/or any existing physical damage or staining, may affect the final work result and/or quotation. This is why we highly recommend booking a free onsite inspection and measurement appointment with our professional estimator.
Finally, A Klein Company is fully insured, provides workers comp coverage, and only uses legally verified employees – never any sub-contractors. We also include our most updated insurance information with every written proposal.
Please review the photos of just a few samples our work below. If you would like a free, accurate onsite estimate to refinish your company’s or organization’s VCT / vinyl composite tile floors, please call our office at 800-750-5650 or fill out the web form.
Before and After Samples of Our Michigan Detroit-Area Strip and Wax Floor Refinishing Work